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Support Center
Troubleshooting
Rundit for Investors - Get started
Investors
Account settings
User Settings
Organization Settings
Users & Funds
Currency Settings
Subscriptions
Security
Functionalities
Portfolio monitoring
Investment data
Investments Overview Dashboards
Export data
Company profile
Comments
Company reports
Portfolio activity
Global fund and currency selector
Capital allocation
Company custom ID
Industry
Labels
Currency Settings
Interactive Fund Report
Fund Management
Rundit for Portfolio Companies - Get started
Investor reports
Getting started
Investor groups
Metrics
File storage and sharing
Troubleshooting
Google Sheet integration
Email issues
Metrics
Reporting reminder
Navigation
Interactive LP report
Investments
FAQs
Investors
Portfolio Companies
Troubleshooting
Check out how to troubleshoot your issue
Do you have any way of showing in kind investments?
I can’t seem to be able to delete metrics from the metrics template, why?
My portfolio company told us they’ve published a report in Rundit but I can’t see it, why?
How can I find the number of shares we own in a company and the total number of shares in the company?
The chart above the company metrics table doesn’t show any graphics, why?
How do I add a secondary share purchase?
Rundit doesn’t seem to be working properly on my mobile phone, why?
Google Sheet integration
Importing values from a Google sheet doesn’t work or only some of the values are synced
The Google integration button under a portfolio company’s metrics table has disappeared, why?
Email issues
I am not receiving email notifications every time a company submits a report, why?
My colleague sent me an invite to Rundit but I have not received the invitation email, why?
I sent a request for password change but haven’t received any email to reset, why?
Metrics
Updating the metrics table manually by copy pasting values only brings one value into the table but not all of them, why?
Reporting reminder
My portfolio company keeps receiving reminder emails to complete reporting even though the quarterly report for the requested time period has already been published. Why?
Navigation
I can't see the left navigation bar
Interactive LP report
Company performance comment not showing in LP report
Investments
Why can't I see the investments I've added for a company
