---
title: I sent a request for password change but haven’t received any email to reset, why?
description: This will help you answer why you haven't received any email to reset your password
---
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# I sent a request for password change but haven’t received any email to reset, why?
## This will help you answer why you haven't received any email to reset your password
In most cases this is due to your spam filters. To begin with, please check your spam mail. Sometimes email from the platform might end up there. If you still can’t find the email, please contact [support@rundit.com](mailto:support@rundit.com) or reach out to us via the chatbot on the platform or website.
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