---
title: Troubleshooting | Support Center
description: Check out how to troubleshoot your issue
---

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1. [Support Center](https://support.rundit.com/)
2. [Troubleshooting](https://support.rundit.com/troubleshooting)

# Troubleshooting

 Check out how to troubleshoot your issue

- [Rundit doesn’t seem to be working properly on my mobile phone, why?](https://support.rundit.com/rundit-doesnt-seem-to-be-working-properly-on-my-mobile-phone-why)
- [Do you have any way of showing in kind investments?](https://support.rundit.com/do-you-have-any-way-of-showing-in-kind-investments)
- [How do I add a secondary share purchase?](https://support.rundit.com/how-do-i-add-a-secondary-share-purchase)
- [I can’t seem to be able to delete metrics from the metrics template, why?](https://support.rundit.com/i-cant-seem-to-be-able-to-delete-metrics-from-the-metrics-template-why)
- [The chart above the company metrics table doesn’t show any graphics, why?](https://support.rundit.com/the-chart-above-the-company-metrics-table-doesnt-show-any-graphics-why)
- [How can I find the number of shares we own in a company and the total number of shares in the company?](https://support.rundit.com/how-can-i-find-the-number-of-shares-we-own-in-a-company-and-the-total-number-of-shares-in-the-company)
- [My portfolio company told us they’ve published a report in Rundit but I can’t see it, why?](https://support.rundit.com/my-portfolio-company-told-us-theyve-published-a-report-in-rundit-but-i-cant-see-it-why)

See less ▼

## Google Sheet integration

- [Importing values from a Google sheet doesn’t work or only some of the values are synced](https://support.rundit.com/importing-values-from-a-google-sheet-doesnt-work-or-only-some-of-the-values-are-synced)
- [The Google integration button under a portfolio company’s metrics table has disappeared, why?](https://support.rundit.com/the-google-integration-button-under-a-portfolio-companys-metrics-table-has-disappeared-why)

## Email issues

- [I sent a request for password change but haven’t received any email to reset, why?](https://support.rundit.com/i-sent-a-request-for-password-change-but-havent-received-any-email-to-reset-why)
- [My colleague sent me an invite to Rundit but I have not received the invitation email, why?](https://support.rundit.com/my-colleague-sent-me-an-invite-to-rundit-but-i-have-not-received-the-invitation-email-why)
- [I am not receiving email notifications every time a company submits a report, why?](https://support.rundit.com/i-am-not-receiving-email-notifications-every-time-a-company-submits-a-report)

## Metrics

- [Updating the metrics table manually by copy pasting values only brings one value into the table but not all of them, why?](https://support.rundit.com/updating-the-metrics-table-manually-by-copy-pasting-values-only-brings-one-value-into-the-table-but-not-all-of-them-why)

## Reporting reminder

- [My portfolio company keeps receiving reminder emails to complete reporting even though the quarterly report for the requested time period has already been published. Why?](https://support.rundit.com/my-portfolio-company-keeps-receiving-reminder-emails-to-complete-reporting-even-though-the-quarterly-report-for-the-requested-time-period-has-already-been-published.-why)

## Navigation

- [I can't see the left navigation bar](https://support.rundit.com/i-cant-see-the-left-side-bar)

## Interactive LP report

- [Company performance comment not showing in LP report](https://support.rundit.com/comment-not-showing-in-lp-report)

## Investments

- [Why can't I see the investments I've added for a company](https://support.rundit.com/why-cant-i-see-the-investments-ive-added-for-a-company)

- [Rundit for Investors - Get started](https://support.rundit.com/rundit-for-investors-get-started#main-content)

    - [Investors](https://support.rundit.com/rundit-for-investors-get-started#investors)
- [Account settings](https://support.rundit.com/account-settings#main-content)

    - [User Settings](https://support.rundit.com/account-settings#user-settings)
    - [Organization Settings](https://support.rundit.com/account-settings#organization-settings)
    - [Users & Funds](https://support.rundit.com/account-settings#users-funds)
    - [Currency Settings](https://support.rundit.com/account-settings#currency-settings)
    - [Subscriptions](https://support.rundit.com/account-settings#subscriptions)
    - [Security](https://support.rundit.com/account-settings#security)
- [Functionalities](https://support.rundit.com/functionalities#main-content)

    - [Portfolio monitoring](https://support.rundit.com/functionalities#portfolio-monitoring)
    - [Investment data](https://support.rundit.com/functionalities#investment-data)
    - [Investments Overview Dashboards](https://support.rundit.com/functionalities#investments-overview-dashboards)
    - [Export data](https://support.rundit.com/functionalities#export-data)
    - [Company profile](https://support.rundit.com/functionalities#company-profile)
    - [Comments](https://support.rundit.com/functionalities#comments)
    - [Company reports](https://support.rundit.com/functionalities#company-reports)
    - [Portfolio activity](https://support.rundit.com/functionalities#portfolio-activity)
    - [Global fund and currency selector](https://support.rundit.com/functionalities#global-fund-and-currency-selector)
    - [Capital allocation](https://support.rundit.com/functionalities#capital-allocation)
    - [Company custom ID](https://support.rundit.com/functionalities#company-custom-id)
    - [Industry](https://support.rundit.com/functionalities#industry)
    - [Labels](https://support.rundit.com/functionalities#labels)
    - [Currency Settings](https://support.rundit.com/functionalities#currency-settings)
    - [Interactive Fund Report](https://support.rundit.com/functionalities#interactive-fund-report)
    - [Fund Management](https://support.rundit.com/functionalities#fund-management)
    - [AI Toolbelt](https://support.rundit.com/functionalities#ai-toolbelt)
    - [Dashboards](https://support.rundit.com/functionalities#dashboards)
- [Rundit for Portfolio Companies - Get started](https://support.rundit.com/rundit-for-portfolio-companies-get-started#main-content)

    - [Investor reports](https://support.rundit.com/rundit-for-portfolio-companies-get-started#investor-reports)
    - [Getting started](https://support.rundit.com/rundit-for-portfolio-companies-get-started#getting-started)
    - [Investor groups](https://support.rundit.com/rundit-for-portfolio-companies-get-started#investor-groups)
    - [Metrics](https://support.rundit.com/rundit-for-portfolio-companies-get-started#metrics)
    - [File storage and sharing](https://support.rundit.com/rundit-for-portfolio-companies-get-started#file-storage-and-sharing)
- [Troubleshooting](https://support.rundit.com/troubleshooting#main-content)

    - [Google Sheet integration](https://support.rundit.com/troubleshooting#google-sheet-integration)
    - [Email issues](https://support.rundit.com/troubleshooting#email-issues)
    - [Metrics](https://support.rundit.com/troubleshooting#metrics)
    - [Reporting reminder](https://support.rundit.com/troubleshooting#reporting-reminder)
    - [Navigation](https://support.rundit.com/troubleshooting#navigation)
    - [Interactive LP report](https://support.rundit.com/troubleshooting#interactive-lp-report)
    - [Investments](https://support.rundit.com/troubleshooting#investments)
- [FAQs](https://support.rundit.com/faqs#main-content)

    - [Investors](https://support.rundit.com/faqs#investors)
    - [Portfolio Companies](https://support.rundit.com/faqs#portfolio-companies)
    - [AI Toolbelt & MCP](https://support.rundit.com/faqs#ai-toolbelt-mcp)

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